Terms e Conditions
According to the article 13 of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation GDPR), the holder of the treatment informs you that:
Information to be provided where personal data are collected from the data subject
1. Where personal data relating to a data subject are collected from the data subject, the controller shall, at the time when personal data are obtained, provide the data subject with all of the following information:
(a) the identity and the contact details of the controller and, where applicable, of the controller’s representative;
(b) the contact details of the data protection officer, where applicable;
(c) the purposes of the processing for which the personal data are intended as well as the legal basis for the processing; 4.5.2016 L 119/40 Official Journal of the European Union EN
(d) where the processing is based on point (f) of Article 6(1), the legitimate interests pursued by the
controller or by a third party;
(e) the recipients or categories of recipients of the personal data, if any;
(f) where applicable, the fact that the controller intends to transfer personal data to a third country or
international organisation and the existence or absence of an adequacy decision by the Commission, or in the case of transfers referred to in Article 46 or 47, or the second subparagraph of Article 49(1), reference to the appropriate or suitable safeguards and the means by which to obtain a copy of them or where they have been made available.
2. In addition to the information referred to in paragraph 1, the controller shall, at the time when personal data are obtained, provide the data subject with the following further information necessary to ensure fair and transparent processing:
(a) the period for which the personal data will be stored, or if that is not possible, the criteria used to determine that period;
(b) the existence of the right to request from the controller access to and rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing as well as the right to data portability;
(c) where the processing is based on point (a) of Article 6(1) or point (a) of Article 9(2), the existence of the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
(d) the right to lodge a complaint with a supervisory authority;
(e) whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether the data subject is obliged to provide the personal data and of the possible consequences of failure to provide such data;
(f) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
3. Where the controller intends to further process the personal data for a purpose other than that for which the personal data were collected, the controller shall provide the data subject prior to that further processing with information on that other purpose and with any relevant further information as referred to in paragraph 2.
4. Paragraphs 1, 2 and 3 shall not apply where and insofar as the data subject already has the information.
The booking request can be made through the booking form on this site: that is just a request for availability at Residenza il Sole. We will be responsible for answering your request promptly and in case, please give us instructions for booking. The reservation is valid only after a confirmation and deposit.
Payment methods: the reservation is valid only after paying 30% deposit by bank transfer or credit card (Visa / Mastercard), PayPal; the balance in cash or with card upon arrival. Credit card is required as a guarantee. The reservation is valid only after payment.
Documents: at the time of arrival it is essential to present a valid identity document for each guest, in order to allow the registration according to the laws in force. In the case of minors, they must be accompanied by at least one of their parents or be accompanied by a signed authorization.
Check-in: the rooms are available after 3 pm. Please kindly inform us of the expected arrival time or any delays in order to guarantee our presence on arrival. In case the arrival time will not be communicated check in will be from 15:00 to 21:00. The check-in after-hours (21.00 to 24.00) costs €20.00.
Check-out: the rooms are to be emptied no later than 11:00.
City tax: it’s not included in the rate price.
Children: free from 0 to 3 years.
Pets: not allowed.
Smoking: We are sorry, but smoking in the rooms is not allowed.
Breakfast: unless otherwise agreed, breakfast is normally served from 08:30 to 10:30.
Housekeeping: The reorganization of the rooms will be done from 08:30 to 13:00; Change of bed linen and bath towels on request by paying.
Cancellation and / or waiver of the stay: In case of cancellation of the stay by the client, the communication must be received in writing (by e-mail); We will try to do our best to meet the needs of the customer by moving the booking, but if this is not possible, we will proceed as follows: For cancellations received by the 30th day prior to arrival no penalty; Allowance will be fully refunded. For cancellations made between the 30th day and the expected arrival date, a penalty of the total amount of the reservation. During the High Season and the Highest Season, the stay is non-refundable: the total amount will be charged when booking.
In case of no show it will be owing the full amount of the stay.
Early departures: any changes must be communicated promptly before arrival; If the customer decides to depart before the due date, they will still have to pay the full amount of the stay.
Impossibility to accept the reservation: if Residenza il l Sole was forced to cancel the reservation, in agreement with the customer, it will try to find an alternative solution of the same class; If this is not possible, the amount paid in advance will be returned.
Low season: from 1 January to 30 May, from 30 September to 31 October, from1 to 31 December (from 60,00 Euro)
Medium season: from 31 May to 27 June, from 16 to 29 September (from 85,00 Euros)
High season: from 28 June to 08 August, from 26 August to 15 September (from 120,00 Euros)
Highest season: from 09 to 25 August (from 180,00 Euro)
Holiday: rate applied by the period